No surprises at any stage.
Every step is confirmed in writing before the next one happens.
- 01
You send an enquiry
A short description of the topic. Only what you are comfortable writing down. Nothing is stored on this website — the form prepares an email that you send yourself.
- 02
Suitability is reviewed
Nuviora checks whether the topic is something a non-clinical communication consultation can responsibly discuss, and whether there are safety reasons to decline.
- 03
You receive a written reply
Either a clear explanation of what a consultation would involve, its length, format and fee — or a plain statement that this is not the right service, with no obligation.
- 04
You decide
Nothing is scheduled and nothing is charged unless you confirm in writing that you want to go ahead on the terms set out.
- 05
The consultation
The topic is agreed at the start. The conversation is structured so each person is heard. It closes with practical steps within your own control.
- 06
Afterwards
You are told what, if anything, has been recorded and why. You can ask for it to be deleted. There is no obligation to arrange anything further.
This service is not emergency, medical, psychological, legal or crisis support.
What you will always be told first
- What the consultation will and will not cover.
- How long it lasts and in what format.
- The fee, if any, and the cancellation and refund terms.
- What is written down, and how to have it deleted.
Consultations are limited to relationship and communication discussion. They are not therapy, counselling, psychological treatment, medical care, legal advice or crisis response.