Individual Communication Consultation
A structured conversation about one relationship or communication issue.
- Duration
- 60 minutes
- Attendees
- One adult
- Fee
- AED 450
Book and pay
Reserve a consultation.
Choose a consultation, pay the fee securely, and Nuviora will confirm the appointment time in writing. Suitability is reviewed before the appointment is confirmed; if a consultation is not suitable, the fee is refunded in full.
Individual consultations
For one adult, discussing a relationship or communication topic they want to think through.
Individual Conversation Preparation
Prepare a clear, respectful approach to a difficult conversation.
- Duration
- 45 minutes
- Attendees
- One adult
- Fee
- AED 325
Individual Follow-Up Consultation
Review practical next steps from an earlier Nuviora consultation.
- Duration
- 45 minutes
- Attendees
- One adult
- Fee
- AED 325
Couples consultations
For two adults attending together by mutual agreement, discussing one defined topic.
Couples Communication Consultation
Facilitated conversation for two adults attending by mutual agreement.
- Duration
- 75 minutes
- Attendees
- Two adults
- Fee
- AED 650
Couples Decision Conversation
Structured discussion to clarify a specific shared decision.
- Duration
- 75 minutes
- Attendees
- Two adults
- Fee
- AED 650
Couples Follow-Up Consultation
Review agreed communication steps from a prior joint consultation.
- Duration
- 60 minutes
- Attendees
- Two adults
- Fee
- AED 500
What happens after you pay
- 01Payment
The fee is taken by the payment provider. Card details are never stored by Nuviora.
- 02Written confirmation
You receive a receipt and a request to confirm two or three times that suit you.
- 03Suitability check
If the topic falls outside what this service can responsibly discuss, the appointment is declined and the fee refunded in full.
- 04The consultation
A private video call at the confirmed time, with a secure link valid for that appointment only.
Practical details
- Where sessions happen
- Private video call. A secure meeting link is sent with the written confirmation and is valid for that appointment only. Telephone is available where video is not practical.
- Time zone
- Appointments are offered and confirmed in Gulf Standard Time (UTC+4). Requests from other time zones are accommodated where the hours overlap; the confirmed time is always stated in both zones.
- Who can attend
- Adults only. Couples formats require both adults to agree freely and independently to attend. No third party is contacted or invited on anyone's behalf.
- Recording
- Sessions are not recorded, by Nuviora or by participants. Where a short written summary is produced, you are told what it contains.
- Accessibility
- If reading, hearing or joining a video call is difficult, say so in your request and the format will be adjusted where it is reasonably possible.
- Response time
- Requests are read during working time and answered in writing. If a request has not been answered within three working days, please send it again — it may not have arrived.
Before an appointment is confirmed
Appointment format, availability, fees and cancellation terms are confirmed in writing after a suitability review.
- Format
- Private consultation by video call, or by telephone where video is not practical.
- Location
- Delivered remotely. Clicked IN FZE LLC operates from Sharjah, United Arab Emirates.
- Tax
- Fees are shown in UAE dirhams. Any applicable VAT is stated on the written confirmation before payment is requested.
- Payment
- No payment is taken through this website. Payment is only requested after a request has been accepted, through a private link sent in writing.
- Cancellation deadline
- A confirmed appointment can be cancelled or moved without charge up to 24 hours before the agreed start time.
- Rescheduling
- Rescheduling is arranged by replying to the written confirmation email. One reschedule is accommodated wherever availability allows.
- Late cancellation
- A cancellation made less than 24 hours before the agreed start time may be treated as a used appointment.
- If nobody joins
- If nobody joins within 20 minutes of the agreed start time, the appointment is treated as used.
- Refund eligibility
- Any fee paid for an appointment that Nuviora cancels, or that is cancelled by you more than 24 hours in advance, is refunded in full.
- Refund timing
- Approved refunds are returned to the original payment method within 14 days of being agreed.
Nuviora is a non-clinical relationship and communication consultation service. It does not provide emergency, crisis, medical, psychological or legal support. If a situation is urgent, use the safety and urgent support page.
Privacy and confidentiality: Privacy Policy · Confidentiality Notice · Cancellation and refunds · Complaints
This service is not emergency, medical, psychological, legal or crisis support.
Everything you can check before you decide
Nothing here is withheld until you have paid or committed. The format, the fee, what is kept private, where the limits are, how to cancel and how to be accommodated are all set out below, in the same words you will see again in your written confirmation.
The format
Private consultation by video call, or by telephone where video is not practical.
One topic, agreed at the start. Each person speaks in turn. The hour closes with steps written in plain language.
The fee
Published in full, from AED 325. There are no packages, no minimum number of sessions and nothing recurring.
- Individual Communication ConsultationAED 450 · 60 minutes
- Individual Conversation PreparationAED 325 · 45 minutes
- Individual Follow-Up ConsultationAED 325 · 45 minutes
Confidentiality
What you say stays between the people in the session. Nothing is recorded. Nothing is passed to a partner, a family member or an employer. The only exception is where there is a serious risk of harm or a legal obligation, and that limit is stated to you in advance rather than discovered afterwards.
Confidentiality policyBoundaries
This is a non-clinical conversation. It is not therapy, counselling, medical care, legal advice or crisis response, and it does not diagnose, assess or treat anything. Where a topic belongs elsewhere you are told so plainly, and pointed toward the right kind of help.
Safety and scopeChanging or cancelling
A confirmed appointment can be cancelled or moved without charge up to 24 hours before the agreed start time.
Rescheduling is arranged by replying to the written confirmation email. One reschedule is accommodated wherever availability allows.
Any fee paid for an appointment that Nuviora cancels, or that is cancelled by you more than 24 hours in advance, is refunded in full.
Cancellation policyAccessibility
If a video call is difficult — hearing, reading, bandwidth, privacy at home, or simply not wanting to be on camera — say so in your request. Telephone, camera-off and written follow-up are all normal, cost the same, and need no explanation beyond asking.
Sessions are conducted in English. Please say if you would prefer a slower pace or extra time.
Paying with confidence
These are statements of how the service actually operates, not certifications. Each one is something you can check against the published policies before you spend anything.
Card details never touch this site
Payment is completed on an external payment gateway over an encrypted connection. Nuviora never sees, stores or transmits card numbers, CVV codes or bank credentials.
You are told the full fee before you pay
The consultation, its duration and the total amount in UAE dirhams are shown on the checkout page before any payment is started. There are no add-on charges, and nothing recurring is set up.
A suitability review after payment, and a full refund if it fails
Every paid request is still reviewed. If the topic falls outside what this service can responsibly discuss, the appointment is declined in writing and the fee is refunded in full to the original payment method.
Only what is needed is collected
The enquiry and checkout forms ask for a name, contact details and the topic. Nothing about health, diagnosis or legal status is required, and enquiries are never sold, rented or shared for advertising.
Session notes stay minimal, and are yours to delete
Where a written summary is produced it records the topic and the agreed steps, nothing more. You can ask for it to be deleted at any time and it is removed without needing a reason.
Written terms before anything is confirmed
Cancellation, rescheduling, refund and confidentiality terms are published on this site and restated in the written confirmation, so the terms you agreed to are always retrievable.