1. Information we collect
- Contact details and booking information
- Consultation type, session scheduling and programme participation
- Intake responses and communication preferences
- Workshop bookings and support communications
- Payment references (not raw card details)
- Website analytics and cookies
- Meeting-platform data used to deliver online sessions
2. How we categorise information
- Administrative booking information
- Customer-submitted intake information
- Consultant working notes
- Payment records
- Safety and safeguarding records
- Marketing preferences
3. Processors we may use
Payment processors, email providers, scheduling providers, hosting providers and document-storage providers, each under appropriate contracts.
4. Retention and security
We retain information for the periods necessary to deliver services and meet legal requirements. We apply role-based access, encryption of sensitive stored information, restricted access to intake forms and separation of joint-participant information.
5. Legal, safety and safeguarding disclosures
Confidentiality may be limited by legal obligations, credible immediate safety concerns, safeguarding responsibilities and the prevention or investigation of serious unlawful conduct.
6. Customer rights
You may request access to, correction or deletion of your information, subject to applicable law and the categorisation above. Requests can be sent to management@nuviorarelationships.online.
7. Cross-border processing
Some processors may operate outside the UAE under appropriate safeguards.
8. Contact
Privacy enquiries: management@nuviorarelationships.online.
Last updated: July 2026. This document is provided for information and may be updated before public launch.