Policies
Policies
Plain-language terms covering the service, your information and what happens in a consultation.
Terms and Conditions
Who Nuviora is, what the service is, and the terms of use.
Privacy Policy
What is collected from an enquiry, why, and for how long.
Consultation Agreement
The terms that apply to a consultation itself.
Confidentiality Notice
What can be promised about privacy, and what cannot.
Cancellation and Refunds
Cancellation deadline, rescheduling and refund conditions.
Service Fulfilment
What is delivered, how, when, and at what fee.
Complaints
How to raise a concern and what happens next.
Safety and Urgent Support
What to do if a situation is urgent, and where Nuviora stops.